Describe a time when you had a problem with using the computer IELTS Cue Card

Describe a time when you had a problem with using the computer IELTS Cue Card

Describe a time when you had a problem with using the computer IELTS Cue Card


Describe a time when you had a problem with using the computer
You should say:

  • When it happened
  • Where it happened
  • What the problem was
  • And explain how you solved the problem at last

Sample 1


Although I had problems with my computer on many occasions, one such instance is special and worth mentioning.

When it happened 

It happened two years back when my younger brother accidentally spilled milk on my laptop.

Where it happened 

It happened during lockdown at my home.

What the problem was  

Due to milk entering the motherboard, many parts got damaged, so the laptop stopped working.

And explain how you solved the problem at last.

 I had to do many things to solve the problem. Due to the lockdown, I could not go out; I researched the internet for a reliable solution. Although it was challenging for me, I managed to dismantle the whole laptop. After that, I started the cleaning process, and for that, I used earbuds. This process was challenging because milk entered most of the parts of the system, and proper cleaning was highly important.

It took me four hours to clean the laptop, and after that, I used my mother’s hair dryer for drying purposes. Once this whole process was completed, I had a sigh of relief. There were certain parts whose color changed, and it was an indication that they developed a malfunction.

 I immediately ordered new parts online and the next day got the delivery. After that, the next challenge was to replace the faulty parts, and for that, again, I took the help of the internet, and finally, with a spectacular effort of two hours, I managed to reassemble the system.

Before starting it, I had goosebumps, but to my joy, it worked like a charm, and I had a proud feeling because I repaired the laptop from the comfort of my home.

Sample 2

There is no denying this conviction that computers have become part and parcel of our lives. However, becoming reliant on computers is an imprudent approach similar to when I was in my final year of graduation. I became reliant on my computer while doing a research project, and the marks would add to my academic performance.

So, it was a dire situation for me because my whole research project was on my computer. I could not use any other computer. So, at my desk, there was a technical glitch in the computer.

I referred to the manual, but it was in Mandarin. So I took online support, and the concerned technician told me I was skipping the computer updates. I did so because skipping the updates saved me time, but the computer showed technical glitches more rapidly.

So I asked the technical support team to repair my computer. The concerned person told me my issue: the window needed an update. So the whole repair process took two days. I was feeling down in the dumps that my whole research project would finish and I would fail in that term. However, the technician was great in his skills. He corrected the computer, and I was happy as a clam. So this was the time when I was using the computer, and it showed the problem.

Sample 3

Computer plays an imperative role in our day-to-day life due to the enhancement of technology. While here, I would like to talk about a time when I faced a problem with the computer.

And I remember when I was in tenth Standard, my father gifted me a computer on my fifteenth birthday. During that time, I used that computer a lot, played some video games, and did my school homework because it was in pandemic and the world faced that situation. And due to this, my schools were closed, and all the homework I got on the computer.
and I remember in the evening time my computer stopped working.

And that time, I checked my C P U and saw a short circuit in the motherboard because I ran high-end software. Due to this, my computer motherboard short circuit occurred.

And after that, I called my friend, and he’s an expert in computers. And my friend and I went to the computer shop and resolved this problem.

It took approximately two to three hours. And the shopkeeper told me not to run high-end software because my computer’s specifications were too low. Due to this, he also told me it was a window issue, not an issue of a short circuit, and at that time shopkeeper installed the new window.

It was a depressing moment for me when my computer stopped working because that time, I was doing work for editing purposes. And it was a time when I faced a problem with my computer.


Here are some examples of follow-up questions that the examiner might ask during your speaking part 3 related to the cue card “Describe a time when you had a problem with using the computer”.

1. What do people use computers for? 

In this modern era, people use computers for various tasks. The first and most important thing people do is their official work, like sending and receiving mail, coding and typing, etc. They also use it for entertainment, like playing games, watching videos, and listening to music. Moreover, students use computers for study work like preparing assignments, attending online classes, messaging friends, etc.

2. Should students be allowed to use computers at school? 

Students should be allowed to use computers at school because it helps them to save time. After all, many tasks can be done in minutes, which otherwise could take hours. Moreover, its usage in classrooms reduces the use of paper, which is good for the environment because it decreases deforestation.

3. What do you think of people addicted to playing computers? People who have developed this uncanny canny for remaining glued to computers suffer greatly in the long run. Firstly, they miss out on many things that provide gratification, like talking to a friend, helping others, walking in a park, etc. Moreover, they could suffer from health problems like weakened eyesight and back pain.

4. Do you think computers make our lives simpler or more complex?

 The computer’s primary purpose is to simplify our lives by handling our conflicts adroitly. However, overuse of anything complicates things, and the same is true with computers. Hence, it is in our hands to simplify complex computer usage.

5. Why do people often have problems when using new products? 

People often need help when using new products because of new features that are challenging to understand. Apart from this, we develop comfort with our existing possessions and need to put extra effort into learning new products, which is why it is uncomfortable for us.

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